Widespread apprehensions among U.S. workers regarding the negative impacts of artificial intelligence are impeding the broader adoption of beneficial AI advancements, a recent survey reveals. From fea...
Driven by negative news coverage, salaried workers’ concerns over job loss, business fraud, and other potential adverse effects of AI in the workplace significantly outweigh their enthusiasm for its potential benefits.
DALLAS: Widespread apprehensions among U.S. workers regarding the negative impacts of artificial intelligence are impeding the broader adoption of beneficial AI advancements, a recent survey reveals. From fears of job displacement to concerns about business fraud and biased decision-making, the findings underscore a significant barrier to embracing AI across industries. The respondents expressed particular concerns about AI’s use in business finance and operations, presenting a challenge for FinTech firms seeking acceptance and trust in AI-driven solutions.
The 2024 Yooz Survey: AI in the Workplace asked 600 U.S. salaried workers across industries and age groups to describe their perceptions of AI in the workplace in 2024. Key findings of the survey include:
In the areas of business operations and finance specifically, respondents expressed concerns about AI replacing human judgment across these functions, as well as the potential use of AI by external sources to attack these functions. Findings include:
"AI's transformative potential is undeniable, yet our survey underscores a critical reality: worker apprehensions regarding its negative implications are hindering the widespread adoption of AI innovations. From fears of job displacement to concerns about biased decision-making, it's evident that addressing these concerns is paramount for fostering a climate of trust and advancing AI's positive contributions to our society and economy," stated Laurent Charpentier, CEO of Yooz.
While apprehensions are expected given the rapid pace of AI advancement, workers are open to the possibilities of AI and welcome information and education on how it’s deployed in safe and responsible ways. As more companies rely on AI to power core business operations, these educational initiatives will be critical to ensure all stakeholders–employees, customers and the broader public–are aware of how it’s being deployed and how it will benefit each individual.
Charpentier emphasized the significance of addressing concerns, adding, "The reticence towards AI presents a challenge for FinTech and other business technologies. It's crucial for companies to share positive stories that showcase AI's potential for a positive future in finance and operations.”
The 2024 Yooz Survey: AI in the Workplace was conducted on Feb. 20 for Yooz by the third-party survey platform Pollfish. The study surveyed 600 U.S. professionals over the age of 18. The respondents were salaried workers with annual household incomes of at least $50,000, representing industries including construction, manufacturing, automotive, retail, restaurant, healthcare, finance and insurance.
About Yooz
Yooz provides the smartest, most powerful, and easiest-to-use cloud-based E-invoicing and Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed, and security with affordable zero-risk subscriptions to more than 5,000 customers and 300,000 users worldwide. Yooz’s unique solution leverages Artificial Intelligence and RPA technologies to deliver an amazing level of automation with extreme simplicity, traceability, and end-to-end customizable features.
Yooz North America is headquartered in the Dallas, Texas metropolitan area with global offices in Europe.
Learn more about Yooz at www.getyooz.com.
Fonte: Business Wire
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