Integrated virtual care and healthcare navigation company joins ranks of Microsoft, OpenAI, United Auto Workers, Walmart and more

SAN FRANCISCO: #FCMostInnovative--Included Health, a new kind of healthcare company delivering integrated care and navigation for millions of people nationwide, has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024, ranking among the top 5 most innovative companies in the healthcare category.

This year’s list shines a spotlight on businesses that are shaping industry and culture through their innovations. These organizations are setting new standards and achieving remarkable milestones in all sectors of the economy.

“Our unique approach to integrated care has meaningfully reduced the avoidable costs and suffering that too often happen to people as the result of fragmentation in the healthcare system," said Owen Tripp, chief executive officer and co-founder of Included Health. "We have proven that a better healthcare experience is possible for everyone, regardless of your zip code. By bringing together primary care, behavioral health – virtually and in person – and holistically supporting people's mind, body, and wallet through navigation and advocacy, we are driving meaningful change in the healthcare system alongside our employer and health plan partners.”

As the first company to integrate personalized care guidance, advocacy and virtual care services, Included Health was selected for its proven ability to improve the healthcare experience for millions while reducing the cost of care. Most notably, Included Health has demonstrated its ability to reduce healthcare cost trend by 6-10% when compared to national benchmarks. Additionally, Included Health has made significant contributions in improving healthcare access and outcomes nationwide:

• Supporting Walmart’s pioneering move to bring no-copay Virtual Primary Care to their associates and their families across the country1, which followed a multi-year pilot that closed care access gaps in geographies linked to high emergency room use and low primary care use, and reduced healthcare costs as demonstrated by reduced measures across total cost of care, hospital readmissions, and in-patient expenses.
• Adding two healthy days per month, for those reporting an average of 15 or more unhealthy days. By leveraging Healthy Days, a patient-centered measure developed by the U.S. Centers for Disease Control and Prevention (CDC) and SMS/text message surveys to ask its members ‘How are you doing?,’ Included Health is identifying those in need and offering meaningful help. Research has shown that each additional healthy day is associated with a reduction in annual health care spend of approximately $200 per individual.
• Matching individuals with high-quality clinicians. The company has applied the latest machine learning and artificial intelligence (AI) techniques over the last decade to set the standard for healthcare quality measurement and prediction. As a result, Included Health has connected 91% more members across the nation to high-quality primary care physicians, virtually and in-person.

Fast Company's editors and writers identified the companies driving progress around the world and across industries, evaluating thousands of submissions through a competitive application process. The result is a globe-spanning guide to innovation today, from early-stage startups to some of the most valuable companies in the world.

"We are so proud of our team for their unwavering commitment to our members – they are truly leading the way in raising the standard of care for all. I'm grateful to be working with this diverse workforce that is laser focused on improving outcomes," said Jim O’Gorman, chief people officer for Included Health.

To learn more about joining the team that is creating a healthier world and changing the healthcare industry, visit https://includedhealth.com/careers/.

About Included Health

Included Health is a new kind of healthcare company. We combine people and technology to guide and deliver care differently. Working with employers and health plans nationwide, we provide millions of people with a healthcare experience that is more personalized, accessible, equitable, affordable, and cohesive. With us, it’s all included; care and support online, around the corner, and in the home for everyday and urgent needs including primary, specialty, and behavioral healthcare. Our model is designed to treat people better. Learn more at includedhealth.com.

About Fast Company

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.

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1 Does not include Hawaii. Associates and their covered dependents must be enrolled in one of the medical plans. Associates with HMOs & PPO Plans are not eligible for this benefit.

Fonte: Business Wire