SAN DIEGO: RMS North America and Solonis, leading providers of cloud-based reservation and property management systems to the hospitality industry, announced this week their latest product enhancements designed to boost the guest experience and streamline day-to-day operations for property partners.

“At RMS North America and Solonis, we're always listening to our clients so we can create the enhancements they need,” said Frederic Dominioni, Chief Revenue Officer, RMS North America and Solonis. “Our latest updates were designed to set up our property partners to thrive in 2024 by providing their guests with an exceptional experience while creating more controls and automation in their RMS and Solonis databases.”

RMS and Solonis’ recent improvements include more guest experience options and smarter tools to simplify daily tasks. Below are just some of the latest enhancements from this release.

A New Guest Loyalty Option

With the new Loyalty by Nights module, guests earn rewards for each night they stay at a property. This adds another way for a property to offer rewards along with the successful Loyalty by Points module that offers features like sign-up credits, expiration rules, and birthday rewards.

Smarter Room Assignments

Properties can streamline their reservation allocation strategy with enhanced controls, including bulk room-number assignments, prioritization capabilities, and the exclusion of room numbers and categories from auto-assignments.

Guest Management in the Guest Portal

Guests can conveniently add another person to an existing reservation independently in the Guest Portal, still enforcing a property’s maximum guest rule, recalculating the balance if additional charges are required, and notifying of changes in the Message Center.

Cancellation Policies with Fees

Properties can now create fees in their cancellation policies with detailed rules, including what percentage fee is charged based on days’ notice given, or if a flat cancellation fee applies.

RMS North America and Solonis continue to dedicate themselves to helping their users reach new business milestones with smart business solutions.

• To learn more about RMS product enhancements or schedule a demo for your outdoor property, please visit americas.rmscloud.com/products/product-updates.
• For more about Solonis product enhancements or to schedule a demo for your hotel or resort property, please visit solonis.com/products/updates.

About RMS North America

RMS North America is a leading cloud-based reservation and property management system tailored to the outdoor hospitality industry. Backed by 40 years of continual innovation, RMS works with hundreds of properties across the Americas and Canada. Its feature-rich technology is specifically designed to meet the unique needs of campgrounds, RV parks & resorts, National & State Parks, glampgrounds, and marinas. For more information, please visit americas.rmscloud.com.

About Solonis

Solonis, powered by RMS, is an intuitive property management system powered by business intelligence that offers the hospitality industry a single, robust solution for managing hotels, resorts, vacation rentals and corporate housing. Its ease of use, streamlined onboarding, and 24/7 support make it the preferred PMS solution. For more information, visit solonis.com.

Fonte: Business Wire