Bowen draws on more than 20 years of industry experience and will spearhead continued innovation in eCommerce fulfillment

KING OF PRUSSIA, Pa.: Radial, Inc., a bpostgroup company and the leader in eCommerce solutions, today announced Shauna Bowen has joined the company as the Senior Vice President (SVP), Click to Delivery. Bowen will report to Laura Ritchey, Radial’s Chief Executive Officer.

Bowen will lead Radial’s Click to Delivery strategy leveraging our heritage as the original eCommerce fulfillment solution for brands and their customers. Bowen will be a member of Radial’s executive leadership team and will be responsible for seamlessly redesigning every aspect of the order journey. These strategies include re-imagining how our employees work each day, how we create partnerships with brands and how our systems and processes are linked. Her leadership will ensure Radial remains the leader in quality, timely, and cutting-edge solutions that exceed brand expectations.

Bowen brings extensive expertise in logistics, retail supply chain, store operations, eCommerce, and merchandising. Before joining Radial, Bowen served as Executive Vice President of Strategy and Transformation at Acosta, Inc., where she was responsible for leading enterprise strategy, business planning, and strategic initiatives. Before Acosta, Bowen spent over 13 years at Walmart, where she held various senior leadership positions across multiple divisions, including U.S. Logistics, International, and Sam’s Club. Notably, her role as Vice President of Operations Transformation for Sam’s Club saw her drive profitability and productivity through innovative programming, seamless logistics, and technology integration. Bowen was pivotal in launching initiatives such as the ‘Scan & Go’ and ‘Club Pick Up’ programs, contributing to Sam’s Club's success.

“Shauna's passion for innovation, coupled with her deep understanding of both enterprise businesses and scaling brands, makes her an invaluable asset to Radial,” said Laura Ritchey, Chief Executive Officer of Radial. “Her robust background in engineering and operations, along with her executive leadership positions across different retail channels gives her unique expertise to guide our evolution and continued partnership for our brands as eCommerce demand remains strong.”

Bowen’s appointment as SVP of Click to Delivery reaffirms Radial’s commitment to a customer-centric approach, which is reflected in its continuous refining of every step of the customer journey, from order checkout to delivery and beyond. Radial recognizes that innovation involves not only improving operations, but also differentiating itself to brands and aiding them in navigating today's competitive market.

“Radial has a strong history of exceeding brand expectations as a leader in eCommerce solutions, and I am eager to join the team at this critical moment for the industry and the organization,” said Shauna Bowen, SVP of Click to Delivery at Radial. “Building on the momentum the Radial team has already established, we’ll continue to work together to create seamless online shopping experiences that delight customers at every touchpoint from the moment of purchase to delivery.”

Bowen holds a BSME in Mechanical Engineering from the University of Arizona, an MBA from the University of Massachusetts Amherst, and an MSME in Mechanical Engineering from the University of Southern California.

About Radial

Radial is the industry’s largest 3PL provider that offers integrated payment, fraud detection, and omnichannel solutions to mid-market and enterprise brands. Leveraging over 30 years of industry expertise, Radial rejects the one-size-fits-all approach, instead tailoring its services and solutions to align strategically with each brand’s unique needs.

Our team supports brands in tackling common eCommerce challenges, from maintaining delivery consistency to ensuring secure transactions. With a commitment to fulfilling promises from click to delivery, Radial empowers brands to navigate the dynamic digital landscape with the confidence and capability to deliver a seamless, secure, and superior eCommerce experience. For more information, visit www.radial.com.

Fonte: Business Wire