Q2 Holdings, Inc. (NYSE:QTWO), a leading provider of digital transformation solutions for financial services, today announced the launch of Q2 Engage, a suite of consumer banking solutions designed to...
Q2 delivers a comprehensive portfolio of digital solutions to empower banks and credit unions to transform the consumer banking journey with dynamic personal experiences
AUSTIN, Texas: Q2 Holdings, Inc. (NYSE:QTWO), a leading provider of digital transformation solutions for financial services, today announced the launch of Q2 Engage, a suite of consumer banking solutions designed to help financial institutions acquire and build life-long relationships with account holders. Q2 Engage enables banks and credit unions to innovate faster and provide personalized experiences to strengthen their relationships with their account holders.
According to the 2024 Retail Banking Trends Report, 83 percent of respondents identified improving the digital experience for consumers as one of their key strategic priorities in 2024. As digital channel use increases, financial institutions must offer dynamic and personal experiences to their account holders, especially as competition continues to increase.
Q2 Engage brings together Q2’s existing and new consumer banking products and capabilities to help financial institutions curate personal experiences across the consumer journey. With Q2 Engage, financial institutions can build curated digital experiences that are aligned with the moments that matter in a consumer’s financial journey. These experiences create deeper engagements with consumers to help grow relationships that align with the bank or credit union’s strategic goals, such as growing deposits or promoting new products.
“Each member we serve is unique and expects personal digital banking experiences that meet them where they are in their life journey,” said Bruce Brumfield, president and CEO, at Founders Federal Credit Union. “Our partnership with Q2 over the years has helped us meet our members’ individual needs, while helping us stay competitive in the market. Q2 Engage will enable us to more deeply serve our members and grow our relationships with them and the community.”
The Q2 Digital Banking Platform and Q2 Engage solutions support a strategic framework to continually Know, Serve, and Grow consumer relationships. Here’s how it works:
Know: Use data and AI to understand needs across account holder journeys.
Serve: Deliver dynamic personal experiences for the moments that matter.
Grow: Deepen relationships with personal engagement beyond traditional banking.
“Personalization, not just innovation, is the key to laying the foundation for becoming your customer’s primary financial institution. It starts with having the right digital tools and the ability to offer outstanding engagements,” said Marc DeCastro, research director, IDC Financial Insights. “Solutions that can create highly personalized, engaging experiences can help financial institutions better know, serve, and grow their customer relationships.”
Q2 Engage drives the Know, Serve, and Grow framework with our consumer banking solutions, including the following products:
“Q2 Engage enables financial institutions to deliver the experiences their customers expect, while anticipating their needs and providing products and services that delight at every crucial life stage,” said Dallas Wells, SVP, product strategy at Q2. “The ability for financial institutions to know, serve and grow their customer relationships will help set them apart and build lifelong relationships.”
To learn more about Q2 Engage:
Website and Video: Q2 Engage Overview
Financial Brand Forum: Come visit us at Booth #B531, May 20-22 in Las Vegas, NV, during the Financial Brand Forum.
Demo Session at Financial Brand Forum: “Create Dynamic Experiences That Are Uniquely Yours”- Wednesday, May 22 at 9:30 a.m.
About Q2 Holdings
Q2 is a leading provider of digital transformation solutions for financial services, serving banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Q2 enables its financial institutions and fintech customers to provide comprehensive, data-driven digital engagement solutions for consumers, small businesses and corporate clients. Headquartered in Austin, Texas, Q2 has offices worldwide and is publicly traded on the NYSE under the stock symbol QTWO. To learn more, please visit Q2.com. Follow us on LinkedIn and X to stay up to date.
Fonte: Business Wire
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