Tonkean Inc., the provider of the first and only true AI-powered process orchestration platform, today announced the release of Tonkean Enterprise Copilot, a transformative new capability that uses AI...
New capability empowers internal teams to extend intelligent, AI-powered orchestration to all employees requesting shared services
PALO ALTO, Calif.: Tonkean Inc., the provider of the first and only true AI-powered process orchestration platform, today announced the release of Tonkean Enterprise Copilot, a transformative new capability that uses AI and advanced orchestration to help internal teams like procurement, legal, and IT anticipate employees’ needs, guide them through requests, unify processes that span many different systems and departments, and automate manual steps. It empowers shared service teams to move at the speed of business and increase process adoption—all while eliminating the burdens of change management.
Ultimately, the Enterprise Copilot works behind the scenes to do everything employees want AI to do for them—the bureaucratic, back-office busywork—so they can focus more completely on creating unique, strategic value that drives the business forward.
“I liken how AI should be used at work to how people think about their household chores. People hoped AI would ‘do their dishes,’ so they could spend their time with their families, with their hobbies, making art, etc.,” says Tonkean CEO Sagi Eliyahu. “You know: the things that are actually valuable and fulfilling. But instead, we got AI that does the art while we are still stuck doing the dishes. The same applies in business. Employees still spend 50% of their time on corporate bureaucracy, filling forms, waiting in line—all while worrying AI will take their job.”
The Enterprise Copilot extends to employees many different intelligent functionalities throughout the lifecycle of internal requests:
Among other things, the Enterprise Copilot, through such holistic integration, closes adoption gaps and eliminates the need for constant training and change management around processes.
“Tonkean has broken the paradigm of having to rip and replace,” said Alejandro Fernandez, Head of Global Procurement at Semrush. “A few years ago in procurement, we were all talking about changing legacy P2P tools. Tonkean’s AI-powered orchestration is a wizard hand holding users through all the complexities they used to have to navigate manually. To me, it has been revolutionary—to the point that other companies are now trying to replicate Tonkean.”
The Tonkean Enterprise Copilot builds on previous advancements Tonkean made in AI and orchestration including ProcurementWorks, LegalWorks, and ServiceWorks—intelligent lifecycle orchestration solutions for back-office functions—but advances the improvements made by those tools in several important ways.
“Technology should work for humans, not force humans to work for it,” says Eliyahu. “AI and orchestration have done much to help enterprises integrate their applications, better manage complex processes, and make concrete progress to this end. But software’s great enterprise promise, which is to elevate performance at scale by freeing employees to focus completely on work for which they’re uniquely suited, remains unfulfilled. The Enterprise Copilot works behind the scenes to give corporations what they need to finally make good on that promise.”
About Tonkean
Tonkean is the first-of-its-kind process orchestration platform that helps enterprise internal service teams like procurement and legal create process experiences that people actually follow. With Tonkean, you can build processes that are personalized for each requester, and that use AI to automate the intake, triage, and resolution of every request. With a library of preconfigured process templates and a 100% no-code workflow editor, Tonkean is the automation platform of choice for many innovative F500 companies. With full governance controls, enterprises can guarantee compliance while maximizing adoption—all without any change management and no code. Founded in 2015, Tonkean is headquartered in Palo Alto with R&D in Tel Aviv.
Fonte: Business Wire
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