Recognitions underline the company’s strategic recruitment efforts, commitment to women’s leadership opportunities, and flexible work model

FORT LAUDERDALE, Fla.: ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, has earned three awards in the ninth annual Stevie® Awards for Great Employers. ResultsCX received Gold Stevie awards in the Recruitment Team of the Year (US) and Women Leadership categories and a Bronze Stevie award in the Flexible Work Model category, reflecting its commitment to cultivating a supportive, inspiring work environment where employees thrive as the company continues to grow.

ResultsCX was honored for its US Talent Acquisition Team’s innovative and efficient AI-powered recruitment approach, which has brought fill rates from 64% to 100% or higher in less than a year and sustained performance at that level over two years and counting. The company was also commended for its efforts to empower women employees through professional development initiatives, mentorship programs, awards, and events. Additionally, ResultsCX was distinguished for its hybrid and remote work models that are purpose-built to foster a dynamic, high-achieving culture that promotes collaboration and sparks innovation.

“These three awards recognize important aspects of ResultsCX’s employment program, from the recruitment process through employees’ tenure and growth,” said Rajesh Subramaniam, Chief Executive Officer, ResultsCX. “We’ve created forward-thinking hiring strategies; productive work structures; and programs to support women, who comprise the majority of our staff. Thanks to these efforts, we’ve built a motivated, talented team that achieved more than 92% of performance targets in 2023.”

The Stevie Awards for Great Employers recognize the world’s best employers and human resources endeavors that help to create and drive great places to work. This year’s program received more than 1,000 entries from organizations spanning 35 nations and territories. A combination of professional judges and public votes determined winners, who will be formally celebrated in September at a gala in New York City.

“Providing employees with an inclusive, collaborative workplace where they feel valued, connected, and inspired is paramount, as they are the powerhouses behind ResultsCX’s customer satisfaction and retention as well as our global expansion,” said Mark Cunningham, Chief People Officer, ResultsCX. “These awards are a direct testament to our employees’ loyalty to the company and the clients we serve.”

About ResultsCX
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.

Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 21,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers. For more information about ResultsCX and its award-winning customer experience solutions, please visit www.resultscx.com.

Fonte: Business Wire