New trio of solutions help elevate the customer experience and improve workflows

LAS VEGAS: Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today unveiled a trio of solutions purpose-built for modern stores and their warehouse operations. The Zebra Kiosk System, Zebra’s next-gen Workcloud™ Actionable Intelligence 7.0, and the ET60W/ET65W Windows rugged tablets (ET6x Windows) are launching at the annual ZONE customer conference in Las Vegas, Nev. and will also be showcased at ZONE EMEA, Sept. 25 - 26, in Birmingham, England.

Zebra’s ZONE event helps retailers make an impact by bringing customers, partners, and prospects together to share insights on the challenges and opportunities facing the industry today. Keynote presentations featuring customers will also highlight retail’s most relevant topics including inventory management and loss prevention, improving communication and task management efficiency, and maximizing associate engagement. At ZONE, Zebra will also unveil its expanded portfolio of integrated hardware and software solutions. The new offerings leverage AI, cloud, and machine learning to further advance workflow efficiencies as well as customer and associate experiences in today’s modern store.

“Our latest solutions elevate the customer experience for the modern store,” said Matthew Guiste, Retail Industry Principal, Zebra Technologies. “The new Zebra Kiosk System brings flexible experiences to customers with self-serve, assisted check-out, and even digital signage. Workcloud Actionable Intelligence 7.0 leverages state-of-the-art AI and machine learning to expand data insights and accelerate workflow efficiency. And the ET6x Windows tablets boost worker productivity in back-of-store and retail warehouses.”

United Pacific, and its company-operated stores, Rocket®, is a leading gas station and convenience store chain with over 460 locations across the U.S. West Coast. United Pacific is among more than 20 Zebra customers presenting at the ZONE conference in the U.S. Combined with ZONE EMEA, both events will draw more than 350 customers and partners.

“Zebra’s ability to understand and address our unique needs and problems is what sets this company apart,” said Ryan Neaves, Senior Manager Retail Operations, Systems, and Projects, United Pacific. “Zebra’s keen insights help us work with technology in new ways to improve disparate and incongruent communication. Zebra consistently delivers with knowledge, experience and accountability to our leaders and teams. We rely on Zebra as it continuously provides the solutions we depend on to drive efficiency and improve our bottom line.”

Elevating Customer Experiences with Self-Service – Zebra Kiosk System

The Zebra Kiosk System is a comprehensive, modular solution designed to meet consumers’ and employees’ self-service needs in retail and other industries. The KC50 Android Kiosk Computer, available with 15” and 22” screens, is the heart of the versatile Zebra Kiosk System. With tap-to-pay capability and support for all major payment terminals, it offers self-or-assisted checkout and natural language voice assistant for information lookup, enabling front-line associates to focus on higher-value tasks to enhance the customer experience. Powered by Qualcomm’s advanced chipset for premium connectivity and performance and built on Zebra’s Enterprise Android platform with Zebra Mobility DNA™, the KC50’s setup, security, and management tools align with Zebra’s mobile computers for seamless user and administrative experiences. The Zebra Kiosk System also offers flexibility with versatile deployment and mounting options, and multiple configurations are possible by adding a barcode scanner, payment terminal, or TD50 15” touch display for a dual-display kiosk experience.

Automating Workflows with Actionable Insights – Zebra Workcloud Actionable Intelligence 7.0

The next generation update of Zebra Workcloud Actionable Intelligence 7.0 features a patent-pending, AI-based analytics platform built for the modern store. Optimized for big data and modern usability with a cloud-native backend, Zebra Workcloud Actionable Intelligence 7.0 is powered by Google Cloud. Its new serverless query engine delivers best-in-class speed and performance. Version 7.0 enhances efficiency by providing users with a faster, better way to uncover hidden anomalies and opportunities in their data – beyond what’s humanly detectable. Workcloud Actionable Intelligence 7.0 also automates data analysis, task assignment, and action verification, and it evaluates every action to streamline workflows and increase productivity.

Enhancing Worker Productivity and User Experience – Zebra ET6x Windows Rugged Tablets

Built on Intel’s Core Ultra platform including a dedicated Neural Processing Unit (NPU), the ET60W/ET65W power new AI acceleration capabilities. This extends Zebra’s rugged tablet expertise to Windows-based users across retail warehouse operations, transportation and logistics, manufacturing, government/public safety, and field services. With a new AI-enabled advanced touchscreen, the ET6x Windows rugged tablets improve accuracy and performance, automatically detecting users’ touch – even with gloves on – and adjusting the display settings for increased productivity and efficiency. AI-powered audio provides better quality and noise suppression so workers can interact with voice-enabled applications, including Zebra Workcloud Communication. The ET60W/ET65W provide worker flexibility, converting to a laptop or vehicle-mounted computer. Additionally, the new Zebra Control Hub for Windows offers seamless configuration, allowing both workers and IT to access and select tablet settings from a single application.

In addition to Zebra’s newest offerings, other solutions being highlighted at the ZONE event include Zebra Workcloud Workforce Optimization, Inventory Optimization, Demand Intelligence, and the Enterprise Collaboration Suites.

KEY TAKEAWAYS

• Zebra unveiled three new solutions – the Zebra Kiosk System, Zebra Workcloud Actionable Intelligence 7.0, and the ET6x Windows rugged tablets – at its annual ZONE customer conferences.
• Zebra’s portfolio of solutions helps boost efficiency, customer experience, and productivity across retail segments on the store floor, back-of-store, or warehouse operations.
• ZONE brings Zebra customers and partners together to connect and learn from each other and experience Zebra’s latest innovative solutions.

ABOUT ZEBRA TECHNOLOGIES

Zebra (NASDAQ: ZBRA) helps organizations monitor, anticipate, and accelerate workflows by empowering their frontline and ensuring that everyone and everything is visible, connected and fully optimized. Our award-winning portfolio spans software to innovations in robotics, machine vision, automation and digital decisioning, all backed by a +50-year legacy in scanning, track-and-trace and mobile computing solutions. With an ecosystem of 10,000 partners across more than 100 countries, Zebra’s customers include over 80% of the Fortune 500. Newsweek recently recognized Zebra as one of America’s Most Loved Workplaces and Greatest Workplaces for Diversity, and we are on Fast Company’s list of the Best Workplaces for Innovators. Learn more at www.zebra.com or sign up for news alerts. Follow Zebra’s Your Edge blog, LinkedIn, Twitter and Facebook, and check out our Story Hub: Zebra Perspectives.

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.

Fonte: Business Wire