Rollout bolsters customer experience through new features and positions company for continued expansion in 2025

WASHINGTON: OPEXUS, a leader in government case management software, today announced the rollout of significant updates to its entire software suite. The new product release includes upgrades for all current software users and introduces new features for FOIA, Office of the Inspector General, and workforce management professionals.

“At OPEXUS, we believe government agencies deserve exceptional technology that drives efficiency and makes it automatic to comply with the latest government regulations and standards,” said CEO Howard Langsam. “By delivering a set of enhancements that impact every OPEXUS customer, we are making substantial progress on our journey to deliver enterprise case management across government.”

The new release includes updated tools designed to address recurrent challenges faced by the professionals responsible for upholding government transparency and accountability. Several of the enhancements bring new innovations to OPEXUS’s Freedom of Information Act (FOIA) product suite, used in every executive branch agency in the Federal government. Key features of this release include:

• Enhanced artificial intelligence tools that improve the accuracy of redactions through automation and advanced natural language processing.
• New capabilities in FOIAXpress’s eDiscovery module that address common barriers driven by increasing data volumes and request complexity.
• User experience improvements across all applications, offering greater configurability to match agency-specific needs.
• Redaction functionality in the software’s Collaboration Portal, allowing subject matter experts to redact documents directly within OPEXUS applications.

This new release and its configuration capabilities, including features that provide a more seamless transition between English and French Canadian languages, will also enable continued growth in the Canadian market where OPEXUS’s ATIPXpress solution is a federal market leader.

OPEXUS has a proven track record of delivering innovative solutions tailored to the unique requirements of its community of government customers. With a focus on practical technology applications and user-centric design, OPEXUS continues to be a trusted partner in enhancing public sector performance and service delivery.

For more information on OPEXUS, visit opexustech.com.

About OPEXUS

Get government unstuck with OPEXUS. OPEXUS is the leader in FedRAMP-certified government process management software with more than 30 years of experience supporting public institutions. The company brings operational excellence to governments’ middle office so agencies can focus on the critical work of mission delivery. OPEXUS empowers 100,000 government users with exceptional technology experiences and a built-for-government product suite, including solutions for audit, investigations, correspondence, Freedom of Information Act (FOIA) requests, and employee & labor. Located in the heart of Washington, D.C., OPEXUS works with more than 150 public institutions in the US and Canada.

Fonte: Business Wire