Industry Leading CRM Provider Drives Unprecedented Growth and Redefines Customer Relationship Management Through AI

LOS ANGELES: Pipeliner CRM, the leading sales enablement tool and CRM software, announces its top achievements of 2024, led by unprecedented growth, industry-leading AI integrations and continued advancements in supporting sales professionals’ success.

“We’re excited to share that 2024 marked another successful year for Pipeliner and our expanding customer base,” says Nikolaus Kimla, Pipeliner’s CEO. “Through our industry-leading innovation and AI tools and our relentless focus on delivering meaningful outcomes, we’ve helped hundreds of mid-sized and larger businesses improve their customer relationship management processes and deepen their relationships with their customers to drive sustainable growth. The industry recognition we received throughout the year reaffirms our role as changemakers in how businesses manage their CRM. We look forward to continuing our success in 2025, adding additional features to enable sales professionals to do what they do best – sales.”

Key 2024 Announcements + Achievements

2024 Rate Freeze + Offered Voyager AI Email Assistant for Free
Pipeliner kicked off 2024 by announcing a rate freeze for 2024, amidst a trend of competitors raising their CRM prices with little added value. Understanding the economic uncertainties businesses faced this year, Pipeliner remained committed to providing a cutting-edge platform that empowers sales professionals while keeping its costs accessible.

Roadshow
This spring, Pipeliner CEO Nikolaus Kimla and CMO John Golden embarked on a six-city roadshow, visiting Houston, Fort Lauderdale, Atlanta, Boston, Chicago and LA, to shed light on the challenges that businesses and sales professionals face in today’s hyper-competitive sales market. Joined by local business experts, Pipeliner discussed how multithreading, authenticity, a return to relationships, use of AI and automation, and investing with discernment could help businesses achieve their 2024 sales goals.

Launched Salesforce Booster
Recognizing that, with time, Salesforce’s platform has become cumbersome, complicated, non-user-friendly, and increasingly costly, Pipeliner launched its Salesforce Booster. The groundbreaking connector coexists with existing Salesforce installations to leverage all existing work in the Salesforce platform without the need for double licensing costs.

Sales teams can enjoy the easier-to-navigate, intuitive interface of Pipeliner’s CRM rather than struggle with Salesforce’s antiquated and complex front end. The benefits of deploying the new Booster include immediate cost savings, minimal deployment time, greater visibility of revenue, and better ROI.

Launched Voyager AI Gen II
Building upon the introduction of their Voyager AI Assistant in 2023, this year Pipeliner launched its Voyager AI Gen II, which added:

Voyager Summary: Sales, support and customer success teams can quickly review and summarize customer interactions, keeping everyone aligned and in sync.

Voyager Sentiment: Analyze customer interactions to interpret emotions and sentiments, providing insights into satisfaction, account health and strategies for improved service and sales.

Voyager Recommend: Leverage AI to collect your Pipeliner CRM customer data—like purchase history, interactions, support tickets and behavior—to uncover upsell and cross-sell opportunities.

Voyager Score: Analyze lead data to dynamically prioritize prospects, ensuring the sales team focuses on customers most likely to convert.

Voyager Key Account Assistant: Monitor individual accounts to track key updates and insights, enabling sales professionals to stay informed, identify opportunities, and strengthen relationships for revenue growth.

Multiple Award Wins

This year, Pipeliner received recognition for its innovation and achievements from multiple organizations, including Inc., as a 2024 Power Partner; The Stevie Awards as a bronze recipient for Sales & Customer Service; The Merit Awards as a silver recipient for Business Excellence and a bronze recipient for Tech Innovation; and from SelectHub, as a User Favorite and Analyst’s Pick, as well as Best in Class for Opportunity Management, Sales Performance Management and Team Collaboration.

Pipeliner CRM plans to build on its momentum in 2025 by expanding its AI capabilities, introducing new upgrades and features that further enhance the user experience, and exploring new ways to best serve businesses and sales professionals.

For more on Pipeliner CRM software, please visit Pipelinersales.com or get a 14-day free trial.

About Pipeliner CRM

Pipeliner CRM is elevating the perception and performance of the sales position. It begins by disrupting the CRM marketplace, leveraging the latest technology that quickly integrates with all other systems seamlessly, thereby minimizing costs and risks. Pipeliner adopts a unique approach to traditional CRM platforms by leveraging instant, dynamic visualization that drives rapid adoption rates and supreme user experiences. Its online and offline iOS and Android mobile apps address the largest audience possible and provide CRM functionality on the go.

Pipeliner is headquartered in Los Angeles, California, please engage with us on Facebook, LinkedIn, and @PipelinerCRM or visit us at PipelinerCRM.com

Fonte: Business Wire