Enterprise Connect AI: A Digital Experience Takes Place September 10; Enterprise Connect 2026 Takes Place March 10-12, at Caesars Forum, in Las Vegas, NV

SAN FRANCISCO: Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT decision-makers together to improve business communications and CX. With the theme “Charting Your Course,” Enterprise Connect 2025 was committed to empowering IT decision-makers with the strategies, tools and information they need to lead technology migration and digital transformation in an AI-powered world. Over three days of an expo and four days of the conference program, March 17-20, the event offered expert-led educational sessions, along with extensive peer networking and an exhibit floor featuring all the major industry players.

Attendees experienced a robust lineup of keynotes and more than 50 conference sessions spanning six tracks including: Strategy & Management; AI & Automation; Security & Compliance; AV/Video; Collaboration Platforms/UC; and CX/Contact Center.

“For 35 years, Enterprise Connect has united communications and CX leaders to offer actionable insights, cutting-edge tools and invaluable networking opportunities with industry thought leaders,” said Eric Krapf, General Manager, Enterprise Connect. “Now more than ever, IT leaders need a complete view of both the challenges and opportunities shaping the future. Enterprise Connect provides attendees with the tools they need to drive strategic impact in their enterprises.”

Enterprise Connect event highlights:

Keynotes
The event keynoters included: Mike Massimino, Former NASA Astronaut, NY Times Bestselling Author and Columbia University Professor; Ilya Bukshteyn, Microsoft; Smita Hashim, Zoom; Pasquale DeMaio, AWS; Snorre Kjesbu, Cisco; Kira Makagon, RingCentral; and Duncan Lennox, Google Cloud. The keynote stage also played host to conversations with top executives from Cigna, Fannie Mae, Principal, The Hartford, and the City of Phoenix.

Strategic Impact Summits
New to Enterprise Connect were Strategic Impact Summits. The interactive sessions focused on different areas of strategic importance to enterprise technology leaders. The Summit topics included: Customer Engagement; AV & Video for True Collaboration; and Case Studies in Communications Strategy.

End User Sessions
The program featured over 15 sessions led by enterprise end user speakers at major enterprises on topics ranging from AI to AV to CX, for attendees to gain insight from real-world experiences. Speakers included representatives from AAA Northeast, AdventHealth, Cigna, City of Phoenix, Fannie Mae, Florida State University, KPMG, MITRE, University of Michigan, Westfield Insurance, and Williams Companies.

Expo Hall
Enterprise Connect’s Expo Hall featured the industry’s leading solution providers showcasing their latest innovations to attendees: Titanium Sponsors: RingCentral, Webex by Cisco and ZOOM; Diamond Sponsors: Amazon Web Services, Dialpad and TrustedAdvisor.net, powered by AVANT; Platinum sponsors: Bandwidth, Five9, Fusion Connect, Genesys, Google, Infobip, Microsoft, Miratech, Nextiva, NICE, Twilio, Verizon Business and Vonage; Gold sponsors: AudioCodes, CallMiner, DIDWW, LivePerson, Shokz, Shure, Spectrum Business and Talkdesk; Silver Sponsors: Algo Communication Products Ltd, Alvaria, ASAPP, ASC Americas Inc, Aver Information Inc., Biamp, Bland AI, Content Guru Inc, Cyara, Deepgram, DeepL, Diabolocom, DialedIn, Here™ (Formerly OpenFin), Intrado, LeapXpert, Lightyear, Luware, Omilia, Oracle, QuestBlue, Ribbon, Rocware Corporation, SecureLogix, Somos, Inc., Theta Lake, Inc., Unimax, Verint and ViewSonic Corporation; Exhibitors: 1uc, 8x8, 911 Secure, Aduna Global, Afiniti, Inc, Ahoi, Anywhere 365, ASA Solutions, AT&T Business, AVOXI, BICS, Brandlive, Bright Pattern, Broadband Dynamics, Broadnet Technologies, LLC, Bucher + Suter, Calabrio, Caller ID Reputation, Cloud Communications Alliance, CommunityWFM, ComputerTalk, CPaaSAA Innovation Village, Crowdbotics, CZUR, Eleveo, Endava, Enghouse Interactive, Epson America, ExpertFlow, FaxSIPit Services Inc., Flexcom Labs, GoTo, Hammer, HETMA, HP Poly, IAUG, Imagicle, Intlx Solutions, Intratem, IR, Jabra, Kaltura, Inc, Klearcom, Landis Technologies, LINQ Services, MiaRec, Inc., Microcall, Microsoft Teams Users Group, Mitel, Mutare, Neat, Nectar Services Corp., NobelBiz, Number Sentry, Numeracle, NUSO, Obkio, Octovia, Oracle, Parloa, PCI Pal, PingPlotter for Contact Centers, Pivotnow, Poly.AI, ReflexAI, Remote Work Solutions/Channel Vision, Resource Software International Ltd. (RSI), Rime Labs, SCB Global, SCTC, Sennheiser Electronic Corporation, Sensiple, SignalWire, Sinch, Solgari, Speechmatics, Tata Communications, TC&C, Telefonica, TeleMate, TransUnion, TTEC Digital, UJET, Inc., Vyopta, WhiteLabel Communications, Wildix, WX Technology Group and Xima Software.

In addition, several keynoters made key announcements at the event, including Microsoft, Zoom, Cisco, and AWS.

Best of Enterprise Connect Awards Program
The Best of Enterprise Connect awards program recognized excellence and innovation in the enterprise communications and customer experience industry. Winners included:

• Best of Enterprise Connect Overall Winner: NICE
• Best Innovation in Customer Experience: NICE
• Most Innovative Use of AI: Cyara
• Best Innovation for AV/Video: Jabra
• Best Innovation for Security/Compliance: 911 Secure

IT Hero Award and Women in Communications Spotlight Award Winners
Enterprise Connect’s IT Hero Award program honors enterprise IT professionals and teams who go above and beyond their day-to-day responsibilities to provide exceptional service, vision and expertise to their organizations. The IT Hero Award winners:

• Eric Brosius, VP Technology Services, Sun River Health
• Raj Pillai, Senior Director, Enterprise Technology & FINRA team, FINRA
• Mishary Thani, Manager, IT Solutions Engineering, Saudi Aramco

Enterprise Connect’s Women in Communications Spotlight Awards program recognizes and celebrates women who demonstrate outstanding qualities of leadership and expertise in technology. The Women in Communications Spotlight Awards winners:

• Lori Wodrich, Senior System Engineer, Amerisure Insurance
• Renee Doersch, Senior UC Manager, Alphabroder
• Elizabeth Collins, Director of Research Information Technology, University of Colorado Denver | Anschutz Medical Campus
• Christine Baumeister, VP Employee Experience & Infrastructure, GAF
• Lori Holden, Senior Director of Procurement, The Hertz Corporation

Enterprise Connect Moves to Las Vegas for 2026
Enterprise Connect also announced at the show that its 2026 edition will take place March 10 – 12 at Caesars Forum in Las Vegas. “We couldn’t be more excited about Enterprise Connect 2026 moving to Las Vegas,” Krapf said. “Our new location will offer our attendees and exhibitors tremendous opportunities to experience the industry’s largest independent event in ways that will be fresh, inspiring, and optimized for the best experience. We can’t wait to start revealing all the changes, upgrades, and innovations we plan to bring to Enterprise Connect 2026 in Las Vegas.”

In addition, this fall Enterprise Connect AI: A Digital Experience will offer an immersive online experience. This virtual event will take place September 10, 2025.

For additional information on Enterprise Connect exhibition or sponsorship opportunities, contact Will Wise at will.wise@informa.com.

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About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect also serves the community with a weekly email newsletter and other digital products. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Connect.

Fonte: Business Wire